About ordering
Q: How many days in advance do I need to order the cake?
A: Please place your order at least 4 days in advance.
Q: What payment methods do you accept?
A: We accept Credit Card, FPS, HSBC bank transferral. Further payment details will be provided during check out.
Q: Do you offer discounts for bulk orders?
A: Yes, we do! For bulk order inquiries, please contact us via WhatsApp at 52880422.
About pick-up / Delivery
Q: How do I get my cake?
A: You may
- pick up at our Kwun Tong studio (11:00 - 19:00).
- Let us arrange delivery for you (11:00 - 19:00)
(Please check here for delivery fee)
Q: Do you deliver to restaurants, MTR station or upstairs?
A: We do not deliver to restaurants unless your package includes setup services. Please pick up the cake at the van.
About the cake
Q: How long can I keep the cake?
A: Please put the cake in the fridge (0-4°C) within 2 hour. Please finish the cake within 2 days.
Q: Can I customize the color of my flower cake?
A: Yes, you can customize the color of your flower cake. A customization fee of $200 HKD applies.
Q: Are the flowers on your cakes made with fresh flowers?
A: No, the flowers on our cakes are crafted from whipping cream or Korean bean paste.
Q: Can I make changes to my order after it’s placed?
A: Yes, you can make changes up to 4 days before delivery. Otherwise, a $300 fee may apply.
Miscellaneous
Q: Do you offer candles with the cake?
A: Yes! A free candle comes with all cake orders.
